How can I place an order?
On each category and product page, the “Add to Cart” button is available. This function does not place an online order — it simply adds products to your Request List. After you submit the request, we receive your selection, check stock availability, calculate the cost, and send you a quotation with prices, delivery terms, and available branding options.
How do you deliver orders?
We arrange delivery directly to your address using the most suitable logistics option for your country and order volume.
How can I make a payment?
We issue an invoice, and you make the payment according to the invoice details.
Can I request a custom-made product that is not shown in your online catalog?
Yes, of course. We produce custom-made products. You can send us your request by e-mail, and our manager will contact you to discuss details.
What are the ways to send a request?
You can send your request by e-mail — we respond within a few hours. You can also contact us via WhatsApp.
Can I order textile T-shirts or other textile products from you?
Yes, we have our own production facilities in Turkey and can manufacture textile products according to your requirements — including model development, fabric selection, branding, and packaging.
Can I return my order?
Yes, if the product has no branding applied and does not match the declared specifications or contains manufacturing defects. Custom-made and branded products are non-returnable.
Do you provide international shipping?
Yes, we ship to most countries worldwide. Delivery times and costs depend on your region and the volume of the order.
What is your production lead time?
Standard production time ranges from 7 to 10 business days, depending on the product and branding method. In some cases, expedited production is available.
What is your minimum order quantity (MOQ)?
MOQ depends on the product category. Many items are available from 10–50 units. For textile products, MOQ may vary depending on the model and fabric requirements.
Do you provide logo printing and branding services?
Yes, we offer a wide range of branding techniques, including DTF printing, screen printing, heat embossing, UV printing, embroidery, pad printing, and more.
Can I request product samples?
Yes, samples can be provided upon request. Availability and cost depend on the selected product and branding method.
Do you work with large corporate order volumes?
Yes, we handle large wholesale orders and have the capability to produce volumes including batches up to 300,000 units.
Do you offer design support?
Yes, our design team can help prepare artwork, adjust your logo, and recommend the best branding method.
From which warehouse do you ship?
Shipping is handled from our European warehouse, and delivery routes are optimized based on your location and order volume.
Can I track my shipment?
Yes, once the order is dispatched, we provide a tracking number so you can monitor delivery in real time.
Do you work with distributors and advertising agencies?
Yes, we collaborate with distributors, resellers, and advertising agencies, offering competitive terms and flexible pricing.